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Im using simple CMS for more 2 years in a lot of sites.
Since yesterday something happend and i cant connect to some of this sites, it says
"That page doesn't exist
It appears that the page you are trying to visit has been moved or no longer exists. This may be a temporary thing or it may have disappeared forever.
Please choose another page from the sitemap below:"
Please help me..
Yes, I have the same problem, if you click on one of the pages from the server list that it shows on the screen, it does load the page that it says "doesn't exist" but it is really, really slow. Clients are getting frustrated.
Same problem here too! Please update: what's happening?
Likewise. I too have clients who are getting a little irritated!
Can't access the sites even trying to add a new site, different hosting vendors. Please advise
Im using simple CMS for more 2 years in a lot of sites.
Since yesterday something happend and i cant connect to some of this sites, it says
"That page doesn't exist
It appears that the page you are trying to visit has been moved or no longer exists. This may be a temporary thing or it may have disappeared forever.
Please choose another page from the sitemap below:"Please help me..
I´ll found something new, the SEO, and the Code links works, what is happennig with the service?
I've tried sending SimpleCMS an email too. My clients have not been able to edit their website since Saturday. As the interface has my branding, this only reflects poorly on me. SimpleCMS - I love your product but please respond to the support zone.
I have also sent them a tweet with a link to these posts.
It is now costing me money, because I am going to have to make the changes for my clients free of charge.
Last edited by Julie10 (16 Oct 2012 01:33:23)
@ Julie We are facing the same issue, we have emailed & tweet to them and they replied. They did advise to get the hosting vendor to whitelist their IP, but the sites are with different vendors. We faced this problem since yesterday morning. Some sites pages are able to open but not the Homepage. New site cannot be added either. Think they are working on it.
This isn't a system-wide issue but if so many of you are experiencing this then there's obviously something wrong. Please let us investigate this and get back to you as soon as we can. In the meantime, please accept my apologies for the problems you've been experiencing.
UPDATE: what was an isolated few cases has now turned into a server issue and we're in the process of getting to the bottom of this with our hosting provider. We aim to get this up-and-running as soon as possible; I know how frustrating this will be for you all and your clients. It's very frustrating for us too. Thank you so much for your patience, guys.
The sites are back! thank you
Thank you, everyone, for your patience whilst we experienced these problems.
On a positive note, the beauty of a system like SimpleCMS, is that if and when something fails at our end, your clients' sites are not affected at all. Granted, it's not ideal that your clients cannot edit their sites through the system and would have to contact you to make changes via FTP, etc. but the sites do remain online and fully functioning.
We hope you will continue to use the system and know that when something like this happens, we will do our best to ensure that there is a minimum amount of disruption for both you and your customers.
Thank you again for your patience while we sorted this issue and we intend to keep these to a minimum (if at all) for obvious reasons.