Topic: Subscription Change
Hey there, is the new pricing going to be an automatic switch in our billing based on our plan or we do need to sign up for the new plan, cancel, re-subscribe, etc.? Just curious how that's going to work. Thanks.
- SimpleCMS-Simon
- Administrator
- Offline
Re: Subscription Change
Good question :)
Unfortunately, as the current payments are through via Paypal and the new payments are being taken via our merchant account (credit card) then there's no way of simply altering your subscription.
What's happening at the moment is that paying users are moving over to the new system (via a button within the old system) and being automatically converted to a temporary Professional account.
You can then upgrade here http://smplc.ms/upgrade (you must be logged in to do this) and we'll cancel your Paypal subscription and refund you for any pro-rata payments you have made for the month.
- Matthew
- New member
- Offline
Re: Subscription Change
Perfect, just upgraded. Will cancel the subscription via PayPal myself, no need to refund anything. Thanks.