1 Reply by James28

(11 replies, posted in Support zone)

Ok then... problem solved. Ditched Bluehost for Hostpapa. Works fine now. You might want to put Bluehost on a list of companies that doesn't work with SimpleCMS, so other Bluehosters can avoid this headache!

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2 Reply by James28

(11 replies, posted in Support zone)

I contacted Bluehost and they looked up your IP's to see if they are blocked for any reason and they are not. They indicated that there seems to be nothing on their end that should be blocking the ftp connection. They suggested that maybe SimpleCMS is blocking their IP's. Something is definitely going on here because I can not get through when trying to add a any of my clients hosted on bluehost.

I just added a client hosted on Network Solutions and no problems at all.

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3 Reply by James28

(11 replies, posted in Support zone)

When I first signed up for SimpleCMS I was able to add fpwebdesigns.com with no problems. It was working just fine for these sites.

I've been trying everything and it does seem like SimpleCMS is not connecting to my ftp servers. Yet I am connecting just fine with programs like filezilla.

I need to get this figured out ASAP. Any ideas?

Thanks.

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4 Reply by James28

(11 replies, posted in Support zone)

I was able to add another client site just fine but it is hosted on godaddy. Could this be an issue with bluehost?

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5 Reply by James28

(11 replies, posted in Support zone)

I just tried to add a completely new clients site and the same issue happens too. The fpwebdesigns.com site and the one I just tried are hosted on Bluehost.

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6 Reply by James28

(11 replies, posted in Support zone)

Thanks, I just sent you an email with the site details.

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7 Topic by James28

(11 replies, posted in Support zone)

I had 2 sites added to my account previously. Everything worked great, could edit, had client permissions, etc... When logging in today, Simple CMS said the sites did not exist. So I have been attempting to add them again but I keep getting this message:

The website address you have specified could not be found: http://www.fpwebdesigns.com/index.html - please try again.

&

The website address you have specified could not be found: http://www.fpwebdesigns.com/CherryCreek/index.html - please try again.

My ftp login info hasn't changed and both index files DO exist --
http://www.fpwebdesigns.com/index.html
http://www.fpwebdesigns.com/CherryCreek/index.html

Also -- I just checked filezilla to see if it could connect to my ftp and it works fine.

I need this working ASAP as I am finishing a client site and have to have it set up for them to edit.

Thanks,
James.

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