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Hi Transformer, the error you have provided is a PHP error and it is not related to SimpleCMS so we are unable to help on this particular issue.

Hi Simon, we are unable to add Open Sans to the list of fonts as that would affect everyones account.

I never like my clients to have the option of selecting fonts - they'll probably mix and match different fonts thinking it looks good. So I generally keep this feature turned off and apply different fonts to certain tags. For example in my CSS I may set all heading tags to use Georgia but the rest of the copy may be set to Arial. I would suggest doing something like this if possible.

Hi Calvin, I've emailed you about this.

Hi James, I have just taken a look at your account with the details you emailed to us last week. There appears to be a problem connecting to your website. The system is unable to download the homepage of your site which is preventing the site from being added to your account. I tried to ping the domain from the server and it timed out, I am wondering if your web hosts has blocked our IPs, have you checked this already? If not, can you please get our IPs added to your whitelist?

208.109.198.189
208.109.198.3

I have also tried connecting with FileZilla, the first attempt failed but when it automatically retried it then worked.

Hi James, the error message will typically appear when the system has been unable to connect to your FTP server or download the page. I've just checked your account and I can't see any associated sites, would you be able to email one of your site's details to us and we'll investigate it for you.

Hi Louie, you haven't changed the src attribute for the thumbnail images within the gallery DIV.

You currently have this:

<a href="wpimages/wp8ae6a310_05_06.jpg" rel="lightbox" id="n0"><img src="img0_thumb.jpg" alt="" id="n1" /></a>

But it should be like this:

<a href="wpimages/wp8ae6a310_05_06.jpg" rel="lightbox" id="n0"><img src="wpimages/wp8ae6a310_05_06.jpg" alt="" id="n1" /></a>

I have also noticed that you haven't included the the JavaScript files. You can view a working example here:
http://www.simplecms.com/examples/gallery/

Hi Louie,

I've never used (or heard of) Webplus X5 before, I'm assuming it's a HTML builder. I have just taken a look at the source code on your example page and it does not match the example that we have provided in the gallery tutorial. You need to copy/paste the code that we have provided into your page.

I would love to sit here and create video tutorials all day but things are pretty busy at the moment. The best way to learn anything is to do a bit of trial and error yourself and learn from any mistakes that crop up. I would suggest creating a blank HTML page and following our gallery tutorial. Get that page setup and working then add it to SimpleCMS to see the gallery in action, then copy/paste what you have done into your existing site.

We've just updated the system so you can edit the image without the options of adding/removing images, simply add "single-gallery" class to the DIV, e.g.

<div id="gallery" class="edit-gallery single-gallery clearfix">
    <a href="large-image.jpg" rel="lightbox" title="Optional Title">
        <img src="thumb-image.jpg" alt="Alt Text" width="200" height="150" />
    </a>
</div>

Hi Brock, this currently isn't possible. The gallery feature is there to allow users to add and remove images as they please.

Out of curiosity, why would you want to prevent users from adding images to their gallery?

Hi Christian, changes that users make are only held while they are on that page, so if they don't click the "Publish changes" button then those changes are lost and won't be in their account the next time they log in.

Hi Christian, those checks are not in place. What are the chances of this actually happening? Both users would have be editing the same page and the same editable area for them to overwrite each others changes, but this really shouldn't be a problem because one user would believe the content should say X while the other user believe it should say Y, so they should organise within their team what the content is going to say first.

When you make a change to a page the system will only replace the content that has been updated. For example, if you have 3 editable areas on a page and you only edit 1 area then only that area is updated. So if the other user is editing another element then those changes won't be overwritten.

I hope this helps, shoot over any further questions.

Hi there, I've just taken a look and your account appears to be setup correctly. I have tested your FTP details and they all seem ok but we are receiving an error when trying to edit index.html, it looks like the FTP user doesn't have write permissions.